Certificate IV in Leadership and Management (103972B)

Certificate IV in Leadership and Management (103972B)
Gold Coast
Course Duration
52 weeks
*Includes 46 weeks of study and 6 weeks of holiday


Certificate IV in Leadership and Management
Monday Tuesday Wednesday
9:00 am - 10:45am Delivery Supervised Study Learning Support
10:45am - 11:00am Break
11:00am - 1:00pm Delivery Supervised Study Learning Support
1:00pm - 1:30pm Break
1:30 - 4:30pm Delivery Supervised Study Learning Support

* Timetables are subject to change without previous notice and are available upon request.

Entry Requirement

There are no specific formal entry requirements for this qualification.

Gold Coast Learning Centre student entry requirements include the agreement thatstudents will comply withVet Entry Requirements.

Please note only Australian issued evidence is accepted.


  • Lead and manage a team in various environments
  • Promote team cohesion
  • Communicate effectively within the workplace
  • Demonstrate leadership through your own behaviour and high standards of conduct
  • Coordinate business operational plans
  • Monitor operational performance

Career Oportunities

  • Team leader
  • Supervisor
  • Line manager
  • Leading hand
  • Frontline leader

Units of Competency

BSBLDR411Demonstrate leadership in the workplaceCore
BSBLDR413Lead effective workplace relationshipsCore
BSBOPS402Coordinate business operational plansCore
BSBXCM401Apply communication strategies in the workplaceCore
BSBXTW401Lead and facilitate a teamCore
BSBLDR412Communicate effectively as a workplace leaderElective
BSBLDR521Lead the development of diverse workforcesElective
BSBPEF402Develop personal work prioritiesElective
BSBWHS411Implement and monitor WHS policies, procedures and programsElective
BSBOPS404Implement customer service strategiesElective
BSBOPS405Organise business meetingsElective
BSBPEF401Manage personal health and wellbeingElective

* Note: Gold Coast Learning Centre reserves the right to change elective units any time to meet the needs of learners and changing industry trends.