Language Literacy & Numeracy Language Literacy & Numeracy Policy and Procedure | Gold Coast Learning Centre


Gold Coast Learning Centre is committed to ensuring students fully understand the requirements of enrolling in a course and that they are well equipped to successfully complete the course. In accordance with the Standards for Registered Training Organisations (SRTOs 2015), Gold Coast Learning Centre will identify any additional support requirements through the enrolment process and through continuous observations for students during their study.

This policy outlines Gold Coast Learning Centre practices to identify and assist Vocational Education and Training (VET) students that have language, literacy and numeracy issues. It also sets out the framework for integration of LLN and provides guidance on its implementation and monitoring.


All prospective students enrolling in a VET course of study. Trainers are to ensure that they monitor assessments submitted by students for any LLN issues.

Policy Statement

The term language, literacy and numeracy refer to five core skills; learning, reading, writing, oral communication and numeracy.

These five core skills have been identified by the Australian Core Skills Framework (ASCF) as the essential skills for individuals to hold to participate effectively in society including the workplace and education sector.

As stated, it is essential that VET students have the language, literacy, and numeracy (LLN) skills sufficient to successfully participate in training and assessment in the Vocational Education and Training (VET) sector.


ASCF - Australian Core Skills Framework

LLN - Language, literacy and numeracy

LLN Levels

LLN levels are reference numbers given to a student’s performance and/or a Training Package in each of the 5 core skills; learning, reading, writing, oral communication and numeracy. These levels have been developed by the ASCF.

The reference numbers describe the degree of LLN skills performed by a student or what the student needs to demonstrate as per a Training Package’s requirements.

Depending on previous formal study, prospective students may be asked to undertake an LLN assessment as part of the enrolment process to identify where additional support for the student may be required.

Gold Coast Learning Centre will not discriminate against entry for students or clients based upon LLN assessment. Where LLN levels are shown to be unsuitable for the intended VET course of study, Gold Coast Learning Centre will provide information and referral to where a student can obtain assistance with their LLN requirements.

A student who does not meet the assessment requirement for their intended VET course of study will not necessarily be excluded from enrolment. The student then will be monitored by the trainer and Gold Coast Learning Centre Student Services.


There are three key steps to appropriately implementing requirements around gather LLN information for prospective students:

  1. Identification of student competency and support requirements through enrolment process
  2. Referral of identified students to support resources and testing/assessment as required
  3. Monitoring and support for students who are enrolled

Procedural steps

Referral Programs

Study Skills Program offered by GCLC

English support by attending ELICOS classes at Gold Coast Learning Centre free of charge.

The Reading Writing Hotline

The Reading Writing Hotline (the Hotline) provides a national service for adults seeking English language, literacy and numeracy information, advice and support.

The Hotline provides information on:

Further information is available at the Reading Writing Hotline website
( or phone 1300 655 506.


The Australian government provides a wide variety of assistance programs to adults in literacy and numeracy which may include:

Further information is available at their website (

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