Gold Coast Learning Centre, Surfers Paradise

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Welcome to your Agent Application Form

Name

Company Name

Are you registered/claiming for GST? (https://www.ato.gov.au/business/gst/)

Deselect Answer

Yes

Business Trade Name

Company/Business Registration No

Business Address

Phone Number

Website

Number of Staff/Counsellors

1 out of 8

10.

Details of Key Directors and Employees

11.

Name

12.

Position

13.

Qualifications and previous experience

14.

Name

15.

Position

16.

Qualifications and previous experience

17.

Please list any other Institute/University/Educational institution you have represented or currently represent in Australia or another country

18.

Are you registered/claiming for GST? (https://www.ato.gov.au/business/gst/)

Deselect Answer

Yes

2 out of 8

19.

Performance

The total number of students referred to Australian Educational Institutions over the past 2 years

20.

School & ELICOS Course

21.

Vocational Course

22.

Undergraduate Course

23.

Post-graduate Course

24.

Have any of the relevant staff completed the Education Agents Training Course which is available on www.pieronline.org?

25.

Other agent training completed

26.

Do you have the knowledge and a good understanding of the requirements of the ESOS Act and National Code as an education agent?

Deselect Answer

Yes

Other:

27.

Please list the main responsibilities of Agents under the National Code

28.

How will you comply with these obligations?

29.

Do you regularly monitor the Department of Home Affairs website (https://www.homeaffairs.gov.au/) and The Department of Education website (https://www.education.gov.au/)?

Deselect Answer

Yes

30.

Do you understand that students coming to Australia on a student visa must have a primary purpose of studying and must study full time?

Deselect Answer

Yes

31.

Do you understand you must not make any guarantees about achieving residential status in Australia, but that you can refer students to the DIBP website referred above?

Deselect Answer

Yes

32.

Are you prepared to comply with all requirements of Gold Coast Learning Centre about advertising and course material, application procedures and providing information to students?

Deselect Answer

Yes

33.

What strategies do you employ to recruit quality students?

34.

Are you prepared to use material only supplied by Gold Coast Learning Centre to describe its courses?

Deselect Answer

Yes

35.

Does the education agent have a representative in Australia? If so, Please provide the details below

36.

From which geographical area will your potential market come? Please describe any strengths you have in these regions to justify your choice.

37.

Please describe the characteristics of your potential market (age, income, educational background, university networks, etc)

38.

What do you believe is the most effective marketing strategy to employ in your particular area, region or market?

3 out of 8

39.

Under the standard, Gold Coast Learning Centre must: a) Monitor the activities of the education agent, including where corrective action may be required; and b) Outline termination conditions (standard 4.4) - Do you agree for your activities as an agent to be monitored in any of the following ways:

Regular face to face meetings / Video calls

Regular telephone calls

Regular Reports on student status

Surveys showing students recruited by your agency

Surveys showing parents of students recruited by your agency

Surveys of agents

4 out of 8

Gold Coast Learning Centre will not enter into an agreement or accept students from an agent if it knows or reasonably suspects the agent to be: a) Engaged in, or to have previously been engaged in, dishonest practices, including the deliberate attempt to recruit a student where this clearly conflicts with the obligations of registered providers under Standard 7 (Transfer between registered providers). b) Facilitating the enrolment of a student who the education agent believes will not comply with the conditions of his or her student visa. c) Using Provider Registration and International Students Management System (PRISMS) to create Confirmations of Enrolment for other than bona fide a student; or d) Providing immigration advice where not authorised under the Migration Act 1958 to do so. • ‘Reasonably suspects’ means that there are grounds for believing that the education agent is involved in the activities listed in Standard 4.3. ‘Grounds for believing’ could arise as the result of monitoring activities or reports from a number of students and that number is proportionate to the total number of students recruited from an agent. Complaints about an education agent from three students of 100 recruited may not create grounds for reasonable suspicion, but complaints from three students of a cohort of ten students recruited by an education agent may be grounds for reasonable suspicion. The National Code does not prescribe the behaviour that should be regarded a suspicious. Providers are in a position to judge from the circumstances (for example, the scale) of their operation. • Where Gold Coast Learning Centre has entered into an agreement with an education agent and subsequently becomes aware of, or reasonably suspects, the engagement by that education agent, or an employee or sub-contractor of that agent, of the conduct set out in Standard 4.3 Gold Coast Learning Centre must terminate the agreement with the education agent. This paragraph does not apply where an individual employee or sub-contractor of the education agent was responsible for the conduct set out in Standard 4.3 and the education agent has terminated the relationship with that individual employee or sub-contractor. • Gold Coast Learning Centre has an agreement with the education agent, not the employee or sub-contractor of the agent. • Gold Coast Learning Centre must terminate the agreement with the education agent if the education agent does not take action against the individual employee or sub-contractor. The registered provider must take immediate corrective and preventative action upon the registered provider becoming aware of an education agent being negligent, careless or incompetent or being engaged in false, misleading or unethical advertising and recruitment practices, including practices that could harm the integrity of Australian education and training • Preventative action could include training sessions for agents and ensuring they have all the material they need to represent Gold Coast Learning Centre accurately and professionally. • Corrective may include providing additional information/material or targeted training in, for example, the expectations of Gold Coast Learning Centre. Corrective action may also include termination of the agreement with the education agent.

5 out of 8

40.

What is the most suitable time of the year to conduct a marketing trip to your region or a visit to your office to recruit students?

41.

Please outline the support services you can offer to students.

42.

Do you charge students any service fees?

If YES please provide details of what you charge and for what service.

6 out of 8

43.

Referees

Please list the names and contact details of three (3) academic referees who can vouch for you.Deselect Answer

44.

Name

45.

Institution Name

46.

Telephone

47.

48.

Name

49.

Institution Name

50.

Telephone

51.

52.

Name

53.

Institution Name

54.

Telephone

55.

56.

Education Agent Application Guidelines

This application package is for education agents who have:
• Never been registered as a Gold Coast Learning Centre Agent or;
• Haven’t been registered as a Gold Coast Learning Centre Agent in the last 12 months.

FURTHER INFORMATION

Go to Gold Coast Learning Centres Website at www.goldcoaststudy.com for more details.
Alternatively, you can send an email to info@goldcoaststudy.com.

WHO NEEDS TO BE REGISTERED?

Education agents who use, or purport to use experience in education consulting procedures to provide advice and assistance to an overseas student wishing to study in Gold Coast Learning Centre must register as a Gold Coast Learning Centre Education Agent.

BEFORE APPLYING

Before making an application you should access the following information and read it:
• Education Service for Overseas Student Act 2000;
• National Code of Practice for Registered Authorities and Provision of Education and Training for Overseas Student.
It is also recommended that you visit:
• The Australian Department of Immigration and Cultural Affairs (DIBP) website (www.border.gov.au)
• The Australian Department of Education, Employment and Workplace Relations (www.deewr.gov.au)

APPLICATION

If you decide to apply to become a Gold Coast Learning Centre Education Agent, you have to:
• Complete the Education agent application form by answering ALL questions;
• Provide the contact details of three (3) academic referees;
• Provide proof of Qualified Education Agent Counsellor Certificate if you have passed PIER (Professional International Education Resources) an online Education Agents Training Course (EATC);
• Provide proof of business registration from your country;
• Proof of any academic qualifications or professional recognition.
All the above information MUST be in English or translated into English from a notary office in your country. Please send the certified copies only as the application documents can NOT be returned from this office.

SENDING YOUR APPLICATION

The completed application with attachments should be posted / couriered to:
ATTN: Manager
Gold Coast Learning Centre
P.O Box 567, Surfers Paradise, Queensland 4217 Australia.
Or Send via email to: manager@goldcoaststudy.com
Gold Coast Learning Centre recommends that you keep a copy of the application for your file.

COMMUNICATION

Manager is required to keep your contact details on Gold Coast Learning Centre’s database. In addition, the Manager will use your business phone, business address and Email address to advise receipt of your application, for any urgent notification and other administrative issues relating to your business. Please keep your business contact updated at all times. The Manager will NOT be responsible for any delays caused by business contact changes without proper notification.|

ASSESSMENT OF APPLICATION

The standard processing time for an application takes up to 3-4 weeks from the receipt of a completed application. If you do not provide all of the information required or provide only partial information, your application may be delayed significantly. In addition, the uncompleted application can only be held by the Gold Coast Learning Centre up to 60 days, and if further information required by the Gold Coast Learning Centre has not been received within 60 days after the request has been sent out, your application will lapse automatically without further notice.

Please be advised that the Manager will not review your application until 12 months after your application has been refused.
If your application is approved, the Manager will:

• Send you the agency agreement for your signature
• Request the signed agreement to be sent back for further processing
• Once the signed agreement is returned, a Certificate of Representation will be forwarded to you as an evidence of registration.

7 out of 8

I confirm that the answers and details provided are true and accurate to the best of my knowledge and I authorize you to approach referees to collect any information/details as you may request from time to time.

57.

Name

58.

Position

59.

Date

8 out of 8

Time's up

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