Documents
Policies and Procedures
Policies and Procedures
We are committed to high standards in all our operations.
To ensure these standards, we have implemented a range of policies and procedures that guide our, actions, and interactions with our clients, customers, and stakeholders. We regularly review and update our policies and procedures to ensure they remain current and effective in meeting the evolving needs of our stakeholders. If you have any questions or concerns about our policies and procedures, please don’t hesitate to contact us.
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Code of Conduct Education Agency Policy and Procedures Marketing and Information Practices Policy and Procedure Policy and Procedures for Ensuring Reliability of Assesment Conducted by Agents on Our Behalf VET Student Recruitment and Enrolment Policy Course Credit and Recognition of Prior Learning Policy and Procedures Holiday, Deferral, Suspension and Cancellation of Student’s Enrolment Policy and Procedure Internet Usage Policy LLN Policy and Procedure Plagiarism and Cheating Policy Student Behaviour PolicyTransfer between Registered Providers Policy and Procedure VET Orientation Policy Student Complaints and Appeals Policy and Procedure Learners with Special Needs Policy Student Support Services Policy and Procedure Vocational Academic Progress, Engagement, Attendance Monitoring Policy Assessments Policy and Procedure Industry Engagement Policy and Procedure Trainer and Assessor Policy and Procedure Validation Policy and Procedure Certification and USI Policy Completion within the Expected Duration of Study Policy and Procedure Issuing and Revocation of Certificates Version Control Policy Critical Incident Policy and Procedure Workplace Health and Safety Policy and Procedure Staff Capability, recruitment, induction and review Critical Incident Policy and Procedure Refund Policy Changes to Registered Provider’s Ownership or Management Policy and Procedure VET | Entry Requirements VET | Course Progress ELICOS | Entry Requirements ELICOS | Attendance Monitoring Australian Skills Quality Authority | ASQA Compliance